IMT Videos

Entrevistas

Experiencia del Cliente sin ataduras

Experiencia del Cliente sin ataduras Publicado en <a href="index.html" title="Videos"><strong>Videos</strong></a> 26 Marzo 2014 <a href="#" onclick="return false;" title="Por Lourdes Adame Goddard " rel="author">Lourdes Adame Goddard </a> <p> </p><p>Bárbara González, Directora de Mercadotecnia de Genesys LATAM, nos explica qué elementos son fundamentales para brindar una mejor experiencia del cliente, cómo es la travesía que el cliente tiene hoy con el Contact Center y qué modelo propone para mejorarla. También nos platica cómo se imagina que serán las interacciones con clientes en los próximos cinco años. </p> <p> </p> <p><br/></p> <p> </p> </p> <div class="col-lg-12 back-glo"> <a class="regresarlista-glo" href="/"><i class="fa arr-back" aria-hidden="true"></i> Regresar a listado</a> </div> </div> </div> <script type="text/javascript"> $('.patrocinadorest').slick({ slidesToShow: 1, slidesToScroll: 1, autoplay: true, autoplaySpeed: 10000, prevArrow: false, nextArrow: false, }); $('.patrocinadorest').on('afterChange', function(event, slick, currentSlide, nextSlide){ img_val = $('.slick-active').children('img'); img_val.attr('src',img_val.attr('src')); }).trigger('afterChange'); </script> </div> </div> </main> <footer class="footer mt-auto py-3 text-muted"> <div class="container"> <div class="row justify-content-center"> <div class="col-lg-6"> <div class="row justify-content-center"> <img class="imt-org-f" src="/uploads/design/contact_blanco.png" alt="Modelo Global CIC"> </div> <div class="row"> <p class="col-lg-12 copy-r">Copyright ©2024 · Instituto Mexicano de Teleservicios · Powered by IMT</p> </div> <div class="row justify-content-center"> <a href="https://www.linkedin.com/company/institutomexicanodeteleservicios/mycompany/" class="social-m ml-4"><i class="fab so-link-h"></i></a> <a href="https://www.facebook.com/IMTContactForum/" class="social-m ml-4"><i class="fab so-face-h"></i></a> <a href="https://twitter.com/imt_/" class="social-m ml-4"><i class="fab so-twit-h"></i></a> <a href="https://www.instagram.com/imt_cx/" class="social-m ml-4"><i class="fab so-inst-h"></i></a> <a href="https://www.youtube.com/user/IMTContactForum" class="social-m ml-4"><i class="fab so-yt-h"></i></a> </div> </div> <div class="col-lg-3"> <div class="row justify-content-center"> <p class="col-lg-12 copy-r">Regístrate a nuestro boletín</p> </div> <div class="row justify-content-center"> <form id="w4" action="../agregarboletin" method="post" style="margin-bottom: 25px"> <input type="hidden" name="_csrf" value="3mAgYYv1IvNqXZhV2-YYx_ekuYS5gOfu2Y7fdbcAtB-dFRAgxY12mgQMqxqR0XqiqMb27_Log5233IAF_UuASA=="> <div class="form-group field-boletin-email required"> <input type="text" id="boletin-email" class="form-control" name="Boletin[email]" placeholder="Email" aria-required="true"> <div class="help-block"></div> </div> <div class="form-group"> <button type="submit" class="btn btn-primary btn-buscar" style="background-color:#4B2FC2!important">Registrarse</button> </div> </form> </div> </div> </div> </div> </footer> <script src="/assets/f327f830/jquery.js"></script> <script src="/assets/bcad11be/yii.js"></script> <script src="/js/main.js"></script> <script src="/js/rrssb.min.js"></script> <script src="/assets/d2fc775e/js/bootstrap.bundle.js"></script> <script src="/assets/bcad11be/yii.validation.js"></script> <script src="/assets/bcad11be/yii.activeForm.js"></script> <script>jQuery(function ($) { jQuery('#w4').yiiActiveForm([{"id":"boletin-email","name":"email","container":".field-boletin-email","input":"#boletin-email","validate":function (attribute, value, messages, deferred, $form) {yii.validation.required(value, messages, {"message":"Email no puede estar vacío."});yii.validation.email(value, messages, {"pattern":/^[a-zA-Z0-9!#$%&'*+\/=?^_`{|}~-]+(?:\.[a-zA-Z0-9!#$%&'*+\/=?^_`{|}~-]+)*@(?:[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?\.)+[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?$/,"fullPattern":/^[^@]*<[a-zA-Z0-9!#$%&'*+\/=?^_`{|}~-]+(?:\.[a-zA-Z0-9!#$%&'*+\/=?^_`{|}~-]+)*@(?:[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?\.)+[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?>$/,"allowName":false,"message":"No es una dirección válida.","enableIDN":false,"skipOnEmpty":1});yii.validation.string(value, messages, {"message":"Email must be a string.","max":300,"tooLong":"Email should contain at most 300 characters.","skipOnEmpty":1});}}], []); });</script></body> </html>